If you have a general enquiry or a question about any aspect of your order you can contact our customer service team via the below form. Customer service support, inquiries related to: prices and currency, custom orders, order and preorder payment, order status, shipment info, return and exchange.
Working hours are Monday to Friday, 9am to 5pm EST, excluding holidays.
All genuine VLONE product released after July 2021 uses Certilogo technology for authentication protection. Certilogo is the global leading authentication platform, allowing customers to easily verify the authenticity of their VLONE products.
Verify the authenticity of your VLONE product via any of the below options:
Authentication can also be carried out on www.certilogo.com/code